Primarily the Service Center function is the diagnosis and repair of products, but also includes a number of activities that aid and assist our customers.

Product Repair

• Warranty or Non Warranty Repairs

• Premium Rush Repair – guarantees a 1 day turnaround

• Repair Express – equipment is quickly repaired, tested, cleaned and restored to original factory specifications

• A 12 month warranty on the whole unit, not just the repaired part.

• Product Service Improvements – built in updates and improvements to match the current build level of the factory production line.  All products returned for repair will receive Product Service Improvements as part of the repair process unless requested otherwise

Other Services

• Hardware Upgrades

• Software Upgrades ( plus product configuration )

• Calibration

• Supply of Spare Parts

• Refurbished Products are also available

• Built and tested to customer specifications

• 12 month warranty

The prime objective of the Service Center is to provide support and help to our customers on a variety of product related issues, both current products and obsolete.